IAS Computer References
Information Systems and Services
International & Area Studies
UC Berkeley

Contacting Us (IAS-ISS and IAS-CSS)

For hardware and software support services, send email to: iascss@berkeley
or, if urgent, phone IAS-CSS at 2-2522.

You will receive an acknowledgement of your request within 24 hours. Service to address your problem will be scheduled based on the urgency of the problem. Problems which seriously affect the use of your computer are usually addressed within 4 hours.

Our Office Hours are Monday - Friday, 9:00AM - 4:30PM.

For IASSERVER problems during closed hours, call either: Bill Gross at billg@berkeley.edu or Kimberly Carl at kcarl@berkeley.edu.

For consulting, web site design or database issues, send email to: kcarl@berkeley.edu
or phone Kimberly Carl at 3-1017.

For additional information about the services provided, see About Us.

  Office Address Telephone Number: E-Mail Address:
Kimberly Carl 140 Stephens (510) 643-1017 kcarl@berkeley.edu
Bill Gross 140 Stephens (510) 642-2522 iascss@Berkeley
Howie Lan 140 Stephens (510) 643-3184 howielan@socrates.berkeley.edu

Last updated: 8/11/08:krc